What it does
Missed calls are missed revenue.
Picks up every time
Nights, weekends, or while your office manager is already on the line. Nobody hits voicemail.
Captures the whole job
Name, number, address, the problem, and the time window. Structured, not scribbled.
Spam never reaches your team
The agent recognizes robocalls, telemarketers, and vendor pitches and filters them out, so your office only sees calls that are actually work.
Every channel, not just the phone
Thumbtack leads get auto-responded in seconds, so you are first to reply instead of fourth.
Hands you a lead, not a message
The lead record is already filled in. Confirm the slot and convert to a customer.
An example
One call in. One lead ready to book.
Shannon called at 7:42 PM about an AC that would not turn on. Nobody was in the office. This is what your team saw the next morning, before anyone picked up a phone.
Every field on the lead came from the conversation. The summary is written by the agent and shows up two places: as a banner on the job, and as the full lead record your office works from.
See it on your own callsIn the job view
✦ AI call summary
Inbound caller Shannon McHugh reported their AC completely won’t turn on, provided contact number and service address, confirmed ownership, requested a visit tomorrow between 9 and 12, indicated system is over 10 years old, and consented to text updates. Agent recorded details and will have the team follow up.
The full lead record
The alternative
One platform instead of another bolt-on.
Most shops end up buying a voice agent from one vendor, a scheduler from another, and a CRM from a third. Avoca, Hatch, and ZyraTalk all sit on top of the software you already pay for, and each one needs its own integration, its own contract, and its own login. Lakehouse is the voice agent and the system of record.
No bolt-on stack
The agent, the lead, the schedule, the estimate, and the invoice are the same product. Nothing to sync, nothing to reconcile, no integration to break at 7 PM.
Pay for minutes, not seats
You pay for the minutes your voice agent actually uses. No add-on module and no annual platform fee stacked on top of your software.
One team to call
Your client success manager sets up the agent, writes the script with you, and owns it after launch. Not a support queue at a third vendor.
The front office
Every call answered. Every job on the board.
The phone rings and the customer is already on screen. Their address, their history, what you quoted last time. Book the job while they are still talking, and the tech sees it before they hang up.
See how comms worksHow it works
Simple by design.
The phone rings
After hours, mid-job, or when the office is already on another line, the agent picks up in your company name.
It asks the right questions
Name, number, address, what is wrong, whether they own the home, and when they want someone out.
The lead lands in Lakehouse
A lead record with the request, the summary, and the recording. One click converts it to a customer and books the job.
The details
Built for the way calls actually come in.
Answers 24/7
Nights, weekends, and holidays. No voicemail, no missed revenue.
Your greeting
The agent answers with your company name and your script.
Full transcript
Every call transcribed and searchable on the lead.
Call recording
Listen to the original audio right from the lead record.
Overflow backup
Rings your team first, then catches what they cannot.
Thumbtack
Leads from Thumbtack get an instant auto-response the moment they land, same as a phone call.
Spam filtered
The agent screens robocalls, solicitors, and sales pitches, so they never become a lead or a notification.
From the field
“We used to lose the 6 PM calls. Now they are on the schedule before I open my laptop.”
Mike H., Reliable HVAC
Common questions
Questions from growth-minded owners.
What happens when nobody answers the phone?
The AI voice agent picks up, greets the caller in your company name, captures the details, and creates the lead in Lakehouse.
Does it book appointments?
It captures the preferred time window and the job details, then the office confirms and converts the lead to a customer in one click.
Can I hear the call?
Every call is recorded and summarized. The recording and the AI summary sit on the lead record.
Hear it answer your phone.
Book a working session and free business audit with the Lakehouse team. We will walk through a real inbound call, the lead it creates, and how fast your office turns it into a booked job.