Why it matters
Nobody argues with a photo.
The invoice makes sense
A homeowner who sees the before shot stops asking why the bill looks like that.
Approvals come faster
Send the photo with the recommendation and the yes comes back the same day.
Reviews write themselves
Customers share the link. That is your marketing, taken by your tech, for free.
What the customer gets
One link. The whole job.
Photos, labelled before and after, plus the work performed. No app to download and no account to make. Send it by text while you are still in the driveway.
Before
After
Share with the customer
Anyone with the link can see this job’s photos and the work performed. It does not expire.
How it works
Simple by design.
Shoot before you start
The tech photographs the space or the unit from the job screen. Photos land on the job, not in a camera roll.
Shoot again when it is done
After photos sit beside the before shots, so the difference is obvious without a word of explanation.
Send one link
The customer opens a page with the photos and the work performed. The link does not expire, so it is there when they sell the house.
The details
Everything on the job.
Before and after
Two labelled sets on every job, side by side.
One shareable link
Anyone with the link can view. No customer login.
Never expires
The record is there years later, for warranty or resale.
Attached to the job
Photos live on the job record, not a group text.
Works from the field
Shot and shared from the phone before the truck leaves.
Backs up the invoice
Disputes end fast when the work is visible.
From the field
“We send the photo link with every invoice. Callbacks about the bill basically stopped.”
Mike H., Reliable HVAC
Common questions
Questions from growth-minded owners.
Does the customer need an account?
No. Anyone with the link can open the page and see the job’s photos and the work performed.
Does the link expire?
No. It stays live, so the homeowner still has it years later for warranty or resale.
Can techs add photos from the field?
Yes. Before and after photos are shot and uploaded from the job screen on the phone.
Show your next customer the work.
Book a working session and free business audit with the Lakehouse team. Bring a real job and we will show you what your customer sees.